Shipping Policy

All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped. 
Potential delays might be faced due to a high volume of orders or postal service problems that are outside our control.
For simple flat rate shipping: We offer $3.20 flat rate shipping across the UK.
Shipping option
Estimated delivery time
Price
Option 1
3 to 5 business days
$3.20
How do I check the status of my order?
When your order has shipped, you will receive a  notification from us alerting you of its departure. If you haven’t received your order within 4 days of receiving your shipping confirmation email, please contact us at aureumvitae@outlook.com with your name and order number, and we will look into it for you.
Refunds, returns, and exchanges
We accept returns up to 2 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. 
In the event that your order arrives damaged in any way, please email us as soon as possible at aureumvitae@outlook.com with your order number and a photo of the item’s condition. We address these on a case-by-case basis but will try our best to work towards a satisfactory solution.
If you have any further questions, please don't hesitate to contact us at aureumvitae@outlook.com